
Our Executive Team
Bettylynn Stoops
Director General
Business Planning and Management Services
Bettylynn Stoops has been appointed as the Director General of Business Planning and Management Services (BPMS) in ITSB, effective January 5, 2009. In this role, Bettylynn is responsible for providing executive support and leadership with respect to ITSB’s strategic and operational planning, and for providing expert advice and guidance with respect to business management and value optimization strategies. She oversees the provision and coordination of branch internal functions and works closely with PWGSC Corporate Services.
With over 30 years experience as a federal public servant, Bettylynn has held many management roles, including leading large regional operations with Customs and Excise, redesigning programs and process delivery services within Health Canada and Environment Canada, and acquiring central agency experience within the Privy Council Office, the Treasury Board Secretariat and the Office of the Governor General. Prior to joining ITSB, Bettylynn was Director General of Business Continuity Planning within Service Canada.
Over the past few years, Bettylynn has focused her leadership attention in the areas of organizational change management and delivery, strategic business planning and transformation, the development of business and technology solutions, business continuity planning and business improvement planning with Service Canada, now HRSDC. She has an expansive base of management experience in IT and business and has a proven track record of assisting organizations with achieving substantial gains from their investments to reduce the risk of service delivery of $71B of citizen entitlements to Canadians and working with the Human Resources to ensure we can continue the business of government and look after our most important resource, our people.
Bettylynn received her Executive MBA from the University of Ottawa in 1999 and her CBCP certification as a Certified Business Continuity Professional in 2008. Bettylynn is also a certified trainer with Peak Potentials Training, a leading training company in the Canadian market and is an Apprentice Coach with Integral Coaching Canada 2008, ICCP.
Bettylynn has a personal mission statement: to motivate, lead and inspire future generations. As a member of the executive team, she aims to lead, inspire and motivate a team of professionals and those who intend to learn to excel in what they do and who they are as individuals.